warranties warranty gaurantee @ cnc electronics. Dealing with USA, Canada and South America
cnc EST tel: 434 971 1394 fax: 434 971 1689 email: sales@cnc-electronics.comcnc california tel: 610 477 9011 fax: 619 477 9015 email: salesca@cnc-electronics.com

Warranty @ CNC Electronics LLC

CNC Electronics LLC warrantees are many dependant on the type of Fanuc part, service and its use. Basically for repair and exchange warranty is 180 days, for new replacement Fanuc parts built by us 12 months, for surplus used and new Fanuc parts normally 180 days, though this is dependant on the third-Fanuc party supplier of the new Fanuc parts. Also no warranties are offered on some Fanuc parts and in special circumstances. Please NOTE: All warranties are subject to the Fanuc parts that we have supplied being faulty in some manner - not to individuals or companies blowing them up, due to lack of experience, negligence or ignorance in any way

* Exchange Warranty: All Fanuc parts supplied as service exchange come with a standard 180 days warranty. This is policy.

* Repair Warranty: All Fanuc parts - whether it be drive units, controls, pcbs and/or power supplies come with a standard 180 day warranty.

* New Replacements: CNC built replacement Fanuc parts such as power supplies and replacement monitors come with 12 month warranty.

* New OEM Fanuc parts: Normally 180 days, though longer extensions can be offered on be halve of the company.

* Surplus Tested Fanuc parts: 180 days on any and all Fanuc parts sold as surplus.

* No Warranty Conditions: Certain Fanuc parts that are sold by CNC do not have warranty due to the nature of the Fanuc part:- Power Transistor Modules, Fuses for pcbs, power supplies, and drive units (this is due to the Fanuc part being blown up via incorrect or insufficient diagnosis of the fault and the solution blowing the Fanuc parts up). Also any Fanuc part of any type sold as a outright new or used product, or as a repair or exchange service being interfered with in any way that electronically or physically is altering the Fanuc part from the state that it left CNC Electronics LLC premises.

Warranty is Return to base for repair in which the costs of Fanuc parts and labor for the job is incurred by us. Delivery of warranty Fanuc parts back to the customer is via UPS ground, if however faster services are required then Customer must pay for them. In some cases, CNC Electronics LLC may deem it possible to send out a replacement Fanuc part, but this is and will always be at the discretion of officers of the company to decide. Don't assume it basically.

 

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